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FAQs

You have questions, we have answers.

Welcome to the GNCA Tax Services Help Center. We have compiled some of the questions we get asked the most. Our team will do our best to answer all of your tax and IRS questions and concerns. If you can’t find the answer you are looking for, please contact us.

How can I access your services without the risk of an in-person meeting?

We understand the concern of an in-person meeting during this time. We are glad to offer our services via Zoom upon request. If you are interested in a Zoom appointment, please call (908) 494-1182 or leave us a note when you book online.

How safe are in-person meetings at the GNCA Tax Services office during the pandemic?

Our office is following strict COVID-19 procedures. We are committed to sanitizing after each client visit, using face masks and hand sanitizer, and keeping our office environment as clean and safe as possible.

What are your service fees?

Our service fees for tax preparation vary depending on the forms that need to be submitted for your financial situation. If you are interested in learning the exact fee for your tax preparation, we suggest booking FREE Tax Consultation.

How long does it take for the IRS to deposit your refund?

On average, a correctly filed tax return should take no longer than 15 business days to process and deposit a refund if eligible.

If I divorce during the year and I use to file married filing jointly. What will my filing status be during the next filing tax season?

Publication 501, page 3 Filing status depends on whether you are single or married. Whether you are single or married is determined at the end of your tax year, which is December 31.

How can I identify and report a potential scam?

The IRS will never contact the taxpayer by phone, text, or email. All communication notices are mailed by the IRS to the taxpayers last known address. You can also report the Tax Scams by:

  1. Reporting all unsolicited email claiming to be from the IRS to phishing@irs.gov

  2. If you’ve experience monetary losses due to an IRS related incident, you may report it to the Treasury Inspector General Administration Contact: IRS Impersonation Scam Reporting - U.S. Treasury Inspector General for Tax Administration (TIGTA)

  3. File a complaint with the Federal Trade commission (FTC) ReportFraud.ftc.gov

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